Refund Policy

Refund Policy

As an agency we are able to give refunds on the MRV Fee if a sudden cancellation is needed. This is not possible if you apply on your own and is one of the benefits of applying through us.

  • If your appointment has not been created, you will be entitled to a full refund.
  • If you decide to cancel your appointment 1 week before your interview, a partial refund of $160 will be issued and your appointment will be cancelled. 
  • If you decide to cancel your appointment 2 weeks before your interview, a partial refund of $180 will be issued and your appointment will be cancelled. 
  • Cancellations 72 hours before the interview will not be possible and no refund will be given.

Per the Government's policy, U.S Visa application (MRV) fees are:

  • Non-refundable—The U.S Department of State does not issue Visa Application fee refunds.

  • Non-transferrable—The Visa Application fees cannot be resold or transferred to another applicant.

  • Good for only one application—The Visa Application fee may be used to complete only one application. If the Visa application is denied, a new visa application and fee will need to be completed to apply again.

  • Expires after 1 year—Visa application fees are valid for use for 365 days from date of purchase. The fee will expire and you will forfeit your right to use the fee for a Visa application.

U.S. visa fees paid to apply in a specific country cannot be transferred to another country. Once the payment is completed in one country, you cannot use that payment to schedule an appointment in a different country. If you wish to reschedule a new appointment in the same country, please cancel or reschedule by sending us an email at

You may do so without paying an additional fee.

Contact Us

+1 833-835-8880

Monday-Friday 9 a.m. to 5 p.m.

If you have any concerns about your visa interview please contact us, our team will gladly assist you.

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This site is not affiliated with the United States Government in any way, we are not a law firm, and are not a substitute for an attorney or law firm. US visas can be obtained through traditional Government channels without our assistance and without paying our service fees by visiting the state department website.